Testing Management aims at sharing and applying TCOE’s Test Management Expertise and Best Practices for Program, Project and Product all across Nestlé to ensure a common way of working.
The Approach is Technology agnostic:
Understand the needs of the receiver, key deliverables and high-level timelines in order to structure the Test Management approach within required constraints.
Depending on the needs and available resources of the receiver a tailored approach can be created.
1. Bronze - On demand assistance with specific aspects of test management and test optimization – e.g. automated reporting, improved workflows, etc
2. Silver - Assess the demand, build the testing approach and manage key testing deliverables, such as defect coordination or testing activities, such as defect management
3. Gold - With the TCoE Test Manager as a key stakeholder, the full Test Management service catalogue is leveraged - demand assessment, definition of approach and full accountability of the testing services.
Build a mutually agreed upon, realistic plan for the project that clarifies the ‘How’ of the testing approach:
- Project preparation, Testing high-level plan and/or Test Strategy Document
- Secure the right resources to execute the plan, leveraging the existing structure of the TCoE
- Evaluation of current toolsets to meet receiver requirements in terms of Test Management and in
coordination with other TCoE service lines for ART and PLST, if needed
Manage test preparation within the chosen tool – this can include but is not limited to test cases,
requirements management and reporting.
Project Provide training on testing tools
- For project team and Super Users
Be the single point of contact for testing tool related issues
- Problems with the tool, open requests for new users, ad hoc training, advise on way of working
Define the type of reporting for the project
- E2E status, Functional, by team, Ready to execute, passed, failed and ad hoc reporting requested by PMs
on a regular basis.
Daily stand up meetings for testing (DOR)
- Preparation of status, list of on-going tests, progress of testing, issues log review etc…
Daily progress report
- Daily report on testing covering % completion, E2E status, issues log,
Daily ‘War Room’ in case of Task Force
- Meeting Room, Skpe,
Manage the Weekly planner
- Ensure it is updated and highlight backlog from previous weeks.
Weekly WOR Testing participation
- Preparation and present Testing status to team
Monthly MOR Testing review
- Preparation of slides and panel review with PMs on the status.
Plan for the next phase of testing.
Conduct a gap analysis.
- Review the expected deliverables (including documentation) and ensure either that these have been
delivered to an acceptable level of quality, or that an acceptable substitute is in place.
Determine whether the testing goals were achieved.
- Are the deliverables with a quality as expected?
- Are bugs/issues rates low enough?
- Are Super-users adequately trained and supported? And are there sufficiently enough confident, skilled
people in place?
- If there are problems here, how will these be addressed?
Determine the satisfaction of stakeholders.
- Were the end users's needs met?
- Is the Program/Project sponsor satisfied?
- If key stakeholders aren't satisfied, how should this be addressed?
Identify areas of further development.
- Are there opportunities for further training and coaching that will maximize results?
- Could you make further changes, which would deliver even more value?
- Are there any other additional benefits that can be achieved?
Identify lessons learned.
- How well were the tests deliverables assessed?
- What went wrong, why did these things go wrong, and how could these problems be avoided next time?
- What went well, and needs to be learned from?
Report findings and recommendations.
- What have you learned from this review?
- What lessons have you learned that need to be carried forward to future testing activities?
- If there are gaps, how will these be closed?